Runliant Support

If this is your first time, start with the getting-started guide. Do not include passwords for other platforms, card numbers, or customer business content in a support request.

Setup help

If you cannot find where to add the final step in your tool, tell us the tool name, job name, and the step where you got stuck. Do not send the receiving URL, verification values, or business content. We will tell you exactly where to click. support@runliant.com

Account and jobs

After signing in, use Account settings to manage your profile, password, email verification, and account deletion. The dashboard lets you pause checks, create new connection details, and review recent runs.

Registration blocked by a security check

Send the account email and approximate time of the issue and we will review it. Do not send an IP address, device information, password, verification code, ID document, or bank-card details.

Billing and refunds

Paddle, as Merchant of Record, handles payments, taxes, subscription cancellation, and receipts. Open the Paddle customer portal from Account and billing first. Refund and cancellation policy

Contact support

Include the account email, the time the problem occurred, and an error description with no sensitive information. support@runliant.com